A door that hangs at a slant, does not open or does not open properly is usually a sign of a broken cable. Sometimes you will notice a loose cable that is coiled at the base of the door or dangling on one side of the door. If you see either of those signs, then don't attempt to use the door.

Most people do not have the skills necessary to do this themselves when it comes to replacing the cables. The cables are tied to the spring system that is under a lot of tension and may cause serious injury if released without proper tools and training. Cable repair and replacement in Surprise, AZ are always best left to an expert.

The time it takes to set up the cable for most jobs is 45 minutes to one hour and a half, depending on the door setup and if any other items such as drums or pulleys are involved as well. Our Surprise technicians are thorough, but efficient and will provide you with a realistic estimate of the time before commencing work.

We highly recommend it. If one cable fails, the other is typically the same age and in the same condition. Having both replaced at the same time during the same visit not only saves you the price of a second visit, it also balances the tension on both sides of the door.

The most frequent causes are repeated use and ageing. Cables stretch slightly during each cycle and their strength at the connections will eventually diminish. Surprise's hot and dusty weather can also contribute to wear on the cable's coating. Another contributing factor is improper spring tension because overloaded cables are much shorter-lived than those that are balanced.